Prerequisites: None

Certificate validity: The STCW requirement for refresher training at 5-yearly intervals must be met, or individuals must provide evidence of achieving the required standard of competence within the previous 5 years, as identified in STCW Regulation V/2, paragraph 3.

Certification and documentation:
On completion of the training, a certificate will be issued in accordance with the MNTB course criteria.



Duration: 4 Hours

Cost: £102.00 (Please note all prices include vat @20%)

Location: South West Maritime Academy, Cromhall Quarry, Cromhall, South Gloucestershire, GL12 8AA

STCW Basic Safety Training

What is the Crowd Management training course?

The Crowd Management course is required for all crew members with a duty to assist passengers on board ships. This course is in compliance with STCW code Section A-V/2 & A-V/3. The course provides underpinning knowledge for dealing with crowds in emergencies, rules of crowd management and factors affecting human behaviour in emergencies.

(9 customer reviews)

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Category: SKU: Crowd Management


Course content

  • Human behaviour in emergencies
  • Leadership and communication
  • Crowd control and management procedures
  • Awareness of life saving appliance and control plans
  • The ability to assist passengers en route to muster and embarkation stations
  • Mustering procedures

How the Crowd Management course runs:

There are two options for those requiring the Crowd Management for Passenger Vessels course.

i) To take a stand-alone course by selecting a set date from the drop down menu.

ii) To take the course integrated within their STCW Basic Safety Training as part of the 5 day course. To do this, simply select the ‘STCW Basic Safety Training Add-On’ option from the drop down selection box when booking your STCW Basic Safety Training course.

Contact us

Please contact us if you require any further information about this course or wish to book on behalf of a company:

Telephone: 01454 260130

Normal office hours are (UK time):
Monday  – Friday: 08.30 – 17.00

Please be aware that online bookings will be confirmed with course joining information within one working day of the booking being made. Confirmation of payment will be received by email.

There is a wide range of local accommodation, some of which are within walking distance of the training centre to suit everyone’s budget. For a list of local accommodation please click here.

Additional information

Course Dates

STCW Basic Safety Training Add-On

9 reviews for Crowd Management

  1. Lydia Holt

    Was very accommodating to me, super helpful. Thank you as always.

  2. Ernest Halm

    Excellent and informative

  3. Robin McMurray

    High Level of knowledge, experience and skills. Instructors have a lot of passion for their work. Really didn’t know what to expect. Was told it was something required for job. At all stages everything was explained in great detail. Personally felt safe during practical exercises. Will definitely recommend to company.

  4. Bo Puthey

    Make a potentially boring course really interesting. Thank you

  5. Jordain Lewis

    Very informative, flexible learning environment

  6. Benjamin Callum

    Well fun and taught the class a lot of info and stories, really liked the delivery. Enjoyed the day would like to do a few more courses soon.

  7. Josh Stevenson

    Very engaging and easy going, Friendly staff, it was very easy to listen to, nice and flowing.

  8. Harrison Cooper Meadows

    Felt very comfortable with the instructor and people on my course. Learnt a lot and I felt I will use the skills I learnt today in my employment.

  9. Olivia Nash-Morris

    Very accommodating, thorough and friendly.

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